PATIENT PARTICIPATION GROUP (PPG)

The Patient Participation Group was established to provide an independent overview of services and facilities at The Cloisters Medical Practice.

As a patient of the practice, you are automatically a member of the PPG. There is a notice board in the main reception area which gives details of current activities.

The Committee consists of 10 volunteer practice patients. Whilst the PPG is not a vehicle for clinical complaints it will:

• Receive reports about and comment on operational matters relating to The Cloisters Medical Practice and make comments or suggestions thereon

• Be fully briefed about NHS and practice policies and delivery of services

• Publish a patient newsletter

• Establish a two-way communication between the partners, staff and patients

Membership of the PPG committee is open to all patients and staff of the practice. If you are interested in joining the PPG Committee, please see the contact details on the notice board.

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