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Noticeboard

WHEN TWO BECOMES ONE….

We are very pleased to announce the Cloisters Practice and Westgate Practice will be merging in the near future, under the Westgate name.

Please select ‘Practice Merger’ from the list on the right hand side of this page for further information about this and for a list of FAQs.

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WebGP Banner

Find out more about e-consult by clicking on this link -

https://www.youtube.com/watch?v=tbg1AhkmZkU&feature=youtu.be

The Cloisters Practice News

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Bank Holiday Closure

The Practice will be closed on Monday 28th August for the Bank Holiday and reopen as usual on Tuesday 29th August.

If you are going away don't forget to order any repeat prescriptions you may need in time for them to be processed and for you to collect them before you go!

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Did you know we need a letter of authority/consent to share medical information?

Patient confidentiality is very important to us and we will not share your medical information without your consent.

Have you ever thought about who will help you with your appointments or medical information as you age or if you became unable to deal with things yourself?

If you wish us to be able to discuss your medical information with a family member or friend you can complete a letter of authority/consent. This can be done at any time in advance of you needing it and may help relieve the stress of your family member if you suddenly became unable to deal with things yourself.

If this is something that you think you would like to do please ask for a form at reception.

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Following the CQC visit to our Practice in February 2015, we have received an offical rating of GOOD.

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Who is your Named GP - click here for more information.

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Online Appointment Booking and Repeat Prescription Ordering

Are you registered for our online appointment booking facility? If not please ask at reception for a registration form to book your GP appointments online

You are now able to order your repeat prescriptions online.

Register for this facility today by asking for the application form from reception

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Named GP's for over 75's

All patients aged 75 and over are required to have a named GP responsible for their care. This does not affect you seeing other Doctors in the Practice. To find out who your named GP is, please call us on 01543 416655. for more information, please see our Practice leaflet Named GP for over 75s.doc

Home Visits

Doctor's bagIf possible please try to telephone reception on 01543 416655 before 10:30 if you require a home visit. You will need give the receptionist some details of your problem to enable the Doctor to prioritise calls.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

 
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