We regularly review our appointments system and in response to patient comments, make minor changes from time to time. We make every effort to book you in with the Doctor of your choice. However, Doctor's availability differs from week to week depending on clinic, educational and annual leave commitments and we therefore ask that you build up a rapport with more than one Doctor.
Please note: Our reception team may ask you for a brief description of your problem, this information will be treated confidentially and will help direct you to the correct clinician.
A proportion of our appointments are bookable up to 2 weeks in advance. These appointments are for patients who require to be reviewed by Doctors on a regular basis and for those who know there is no urgency to see a Doctor. These appointments are spread throughout the day to accommodate all patients.
Please be aware that if all of the advanced appointments have been taken, you may be advised to call back the following working day. Please notify the receptionist if you feel your problem cannot wait.
We release a number of appointments 24 hours in advance.
These are available to all those patients whose work commitments make it difficult for them to attend during normal surgery hours. We offer evening surgeries with a GP and a nurse on a Monday evening (18.30 - 19.30) and early morning surgeries on a Tuesday morning (07.10 - 08.00) .
For those patients who wish to be seen on the same day. the Duty Doctor will ring you back and assess your clinical need for an appointment. If required you will be booked in to see the the Duty Doctor.
Book Appointments Online
We appreciate that it is not always convenient to telephone to book an appointment. You can now book your GP appointments online, for further information on this service, please ask a member of reception when you are next in the surgery. You can also use this method to cancel your appointments. Please bring with you one form of identification.
If you wish to speak to a Doctor please ring 01543 416655 before 10.30am. You will be asked for your details and a brief outline of the nature of your call. This information will be given to a Doctor who will respond to your call at their earliest opportunity. Telephone calls to Practice Nurses for advice can be taken at any time during the day and a message will be left for them to call you back.
Our team of Practice Nurses offer a range of appointments each day which include:
- Blood tests
- Annual reviews of ongoing medical problems
- Blood pressure checks
- Cervical cytology
- Ear syringing
- HRT follow-up
- Vaccinations & Immunisations including Travel
- Oral contraceptive follow-up
- Removal of sutures
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else. You can do this over the phone, by coming into the Practice or online. Please note, if you cancel an appointment online you will have to give at least 24 hours notice.