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Noticeboard

WHEN TWO BECOMES ONE….

We are very pleased to announce the Cloisters Practice and Westgate Practice will be merging in the near future, under the Westgate name.

Please select ‘Practice Merger’ from the list on the right hand side of this page for further information about this and for a list of FAQs.

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WebGP Banner

Find out more about e-consult by clicking on this link -

https://www.youtube.com/watch?v=tbg1AhkmZkU&feature=youtu.be

The Cloisters Practice News

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Bank Holiday Closure

The Practice will be closed on Monday 28th August for the Bank Holiday and reopen as usual on Tuesday 29th August.

If you are going away don't forget to order any repeat prescriptions you may need in time for them to be processed and for you to collect them before you go!

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Did you know we need a letter of authority/consent to share medical information?

Patient confidentiality is very important to us and we will not share your medical information without your consent.

Have you ever thought about who will help you with your appointments or medical information as you age or if you became unable to deal with things yourself?

If you wish us to be able to discuss your medical information with a family member or friend you can complete a letter of authority/consent. This can be done at any time in advance of you needing it and may help relieve the stress of your family member if you suddenly became unable to deal with things yourself.

If this is something that you think you would like to do please ask for a form at reception.

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Following the CQC visit to our Practice in February 2015, we have received an offical rating of GOOD.

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Who is your Named GP - click here for more information.

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Online Appointment Booking and Repeat Prescription Ordering

Are you registered for our online appointment booking facility? If not please ask at reception for a registration form to book your GP appointments online

You are now able to order your repeat prescriptions online.

Register for this facility today by asking for the application form from reception

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Named GP's for over 75's

All patients aged 75 and over are required to have a named GP responsible for their care. This does not affect you seeing other Doctors in the Practice. To find out who your named GP is, please call us on 01543 416655. for more information, please see our Practice leaflet Named GP for over 75s.doc

Carers

Content Supplied by NHS Choices

Are You a Carer?

If you are please let us know - we may be able to help you

A Carer is defined as someone who provides care (for example, shopping, personal care or attending appointments) to someone (for example, spouse, relative, friend or neighbour), on an unpaid basis who through old age, illness or disability would not b​​e able to manage without that support.

CARERS HUB

Contact telephone number: 0330 1231937 

Please take a look at the Carers Hub or you can contact them by telephone Monday to Friday 9am – 5pm (Wednesday 9am – 8pm) and Saturday 9am – 12.30pm for help, advice and support.

Email: info@thecarershub.co.uk​

They deliver the service from two main locations in Stafford and Stoke-on-Trent as well as through Community Venues in the two regions.​​  The Carers Hub covers the whole of Staffordshire including Lichfield.

NHS CHOICES

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Social care and support

    If you think you need social care support, you’ll need to think about what types of support you need – be it homecare workers, equipment or respite breaks.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

Telephone
0300 123 1053
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Office Hours
Lines are open 9am to 8pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website