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Noticeboard

The Cloisters Practice News

 

Following the CQC visit to our Practice in February, we have received an offical rating of GOOD.

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We would like to welcome our new GP Dr Sarah Wright. Dr Wright started with us on 13th February and she will be working 6 sessions a week with us. We hope you will join us in welcoming her to the Practice

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OUT OF HOURS SURVEY - please find below a link to a survey on the current Out of Hours Service. The feedback will help to shape future planning of the service.

http://tinyurl.com/sasccg-ooh-service-survey

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Who is your Named GP - click here for more information.

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Online Appointment Booking and Repeat Prescription Ordering

Are you registered for our online appointment booking facility? If not please ask at reception for a registration form to book your GP appointments online

You are now able to order your repeat prescriptions online.

Register for this facility today by asking for the application form from reception

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Named GP's for over 75's

All patients aged 75 and over are required to have a named GP responsible for their care. This does not affect you seeing other Doctors in the Practice. To find out who your named GP is, please call us on 01543 416655. for more information, please see our Practice leaflet Named GP for over 75s.doc

Testimonials

As a practice we encourage patients to share their comments and suggestions regarding the care that they receive. There are several methods available to provide your feedback; in writing for the attention of the Practice Manager, via the NHS choices website, using our suggestion box or completing a "Friends and Family" survey.

** Just wanted to say a big thank you to all the Doctors, medical staff and recpetionists for all the help and support over the last nine and a half years. We could not have asked for more**

patient feedback - Thank you card

**I really can't fault you. The service is and always has been wonderful. Staff are friendly, listen and will do all they can. So long as you understand the booking system an appointment is always available; in an emergency someone is there**

patient feedback - Comments and suggestions form

**I am very lucky to have such brilliant GPs - Dr Nigel Cole and Dr Helen Stokes-Lampard. The Cloisters is a great Practice**

patient feedback - NHS Friends and Family Test

**I was by Dr Leila Quffa today for an appointment around a sensitive issue. She was absolutely fantastic and helped incredibly. She couldn't do enough to assist. Thank you**

patient feedback - NHS Friends and Family Test

**Professional with a smile, even when very busy. Top class Practice who deserve an award**

patient feedback - NHS Friends and Family Test 

**I am writing two members of your team for going the extra mile to help me. My pre-op test results were delayed at the lab. Jenny and another lady solved the problem, despite being hassled by me they remained very polite and helpful and I thought they were great **

patient feedback - Patient Letter

**I have always received a faultless and fantastic service. Thank you**

patient feedback - Comments and Suggestions Form

**I am very grateful for the support I have always received from the Cloisters Practice and continue to be impressed by the consistent help everyone there has always given to my mother and I.**

patient feedback - Letter from patient



 
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